The parcel freight market is dominated by a small number of large global players, complemented by local specialists. Parcel freight is often transported by road and air, with the provider offering door-to-door service. Often the English term Parcel is also used.
At the shopping and managing parcel freight, it is important to carefully compare the various service levels. Most parcel specialists offer different service levels, with faster or more precise delivery time guarantees. Often, companies can also save a lot of costs by assessing whether the more expensive services are actually needed.
Some parcel freight providers focus exclusively on parcels, while others also transport loads up to one or several pallets. Parcel freight is often a bit ahead of other forms of transport in terms of track-and-trace capabilities.
Note with parcel freight, surcharges also often apply, for example if delivery is required to a sparsely populated area or on a floor. Parcel providers all have a customer portal where shipments can be registered and give discounts based on volume in the hope of generating as much customer loyalty as possible. This is fine, of course, but in some cases it can be beneficial for shippers to work with multiple parcel carriers, in terms of rates or region. It is then a matter of keeping a good overview of your overall shipment profile, which is then spread across multiple portals. An own TMS that seamlessly connects digitally to carriers' portals is then a godsend.
Want to learn more about optimising or managing transport? We tell you more in our transport guide!
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